The Park at Quail Creek
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Newcomer's Guide

The purpose of the Newcomer's Guide is to provide a short version of the Park's Policies & Procedures and other information. This document does not cover all of the policies, only a selected list. Living in the Park requires each and every owner/resident to abide by the established documents. A complete set of the Policies & Procedures, By-Laws, and Declaration of Covenants may be obtained from the community manager or reviewed online at http://www.pqchoa.com/publications.html.

Hours Fees Trash ACC Repairs Parking Pets Pool Tennis Courts Garage Sales Nuisances Appeals

Community Manager's Hours and Contact Information
Monday - Friday, generally 9:00 am - 1:00 pm
(512) 836-1383, Fax (512) 836-1550
E-mail: hollys@allianceonline.net
Website: http://www.parkatquailcreek.com

For common area emergencies after office hours, please call 328-6100. Residents should call 911 regarding suspicious, illegal activity, or life-threatening situations. For non-emergency police and other city services such as nuisances anisturbances, call 311.

Homeowner's Fees
Assessment fees are due the first day of each month. Late fees and other charges are assessed on the 17th of the month if the account is not paid in full. Please contact Alliance Association Management, Accounts Payable, at 328-6100 if you have questions regarding your account.

Trash Pickup & Recycling
Trash pickup days are Saturdays, unless changed due to holidays. Garbage cans, plastic trash bags, and other refuse may be set out Friday night. Containers must be returned to their storage area on the same day of collection. Recycling is in front of the Recreation Center within the brick walls. Glass, plastic, aluminum, mixed paper, and newspapers can all be recycled here. No cardboard.

Architectural Control Committee (ACC)
ACC MUST review and approve ANY change, replacement, or alternation to all exterior portions of the buildings including light fixtures, mailboxes, satellite dishes/antennas, windows, doors, storm doors, screens, and patio covers. ACC MUST review and approve ANY change, replacement, or alternation to the common area including alteration of trees, shrubs, and flowerbeds. ACC has final approval on the installation of all satellite dishes. ACC request forms are available from the community manager or reviewed online. See ACC Request Form.

Town House Repairs
The Park at Quail Creek Homeowners' Association (HOA) will exclusively provide for the maintenance, repair, replacement, and administration of the exterior of individual town house units. Some costs are shared between the HOA and the town house owner as follows:

HOA Coverage of Costs
Roofs 100%
Town house exterior maintenance including painting 100%
Front door up to $100.00
Garage door 50% (not applicable to converted garages)
Patio fences 50% (divider section 1/3rd)
Patio covers, other entry doors, screen doors, window frames, glass and screens,
non-exterior maintenance, A/C units		 0%

Damages due to negligence of the homeowner/resident will result in the homeowner/resident paying the full cost of the repairs.

Vehicles, Parking, and Fire Lanes
Each town house has a garage and one (1) assigned parking space marked with a number that corresponds to that address. A limited number of visitor spaces are available. To avoid towing and/or assessment of fines, make sure your guests are aware of the parking regulations.

Fire lanes are painted red and other no-parking zones are painted yellow. Any vehicles parked in these lanes may be towed without notice. If you or your guests park in another resident's assigned parking space or block the entrance/exit to the garage, that resident may have the vehicle towed without notice.

Abandoned or inoperable vehicles are not allowed in The Park. Vehicle registrations and inspection stickers must be current.

Vehicles for sale must be parked in the resident's assigned parking space and for a period not to exceed 60 days per year.

When violations of the Vehicle Operation, Parking and Related Matters Policy occur, reasonable attempts will be made to notify the vehicle owner but if the owner can't be found, the vehicle may be towed without notice. ALL TOWING IS AT THE VEHICLE OWNER'S EXPENSE.

Pets
Dogs and certain other animals are required to be on a leash at all times when outside the town house or enclosed patio area, and must be constrained by a person who can control the animal at all times. Pet feces must be removed from any common area immediately. See Policy # 16: Pet and Animal Control, for additional information.

Swimming Pool
Swimming pool use is restricted to Park residents and their guests only. Admission is by an issued key. Residents must accompany their guests. The pool closes every night at 11:00 pm. After 8:30 pm the pool is reserved for the exclusive use of persons 18 years and older. No lifeguard is on duty.

All policies regarding swimming pool use are found in Policy # 12: Pool & Pool Area, and are posted at the pool.

If you observe illegal activity or trespassers, please use the red emergency box located at the pool on the backside of the office. For non-emergency situations, call 311.

Tennis Courts
Use of the tennis courts is restricted to Park residents and their guests. Courts are reserved for tennis players only. Hours for general use of the courts are from 9:00 am to 10:00 pm daily. Tennis shoes must be worn to prevent damage to the court's surface. Sitting or swinging on the nets is prohibited. All trash should be disposed of in the proper receptacle. All policies regarding court use are found in Policy # 20: Tennis Courts, and are posted at the courts.

Garage Sales/Estate Sales
The HOA, on behalf of all members, shall sponsor up to two (2) garage sales per year, one in April and one in October. No resident may hold a garage sale at any other time than those specified above.

In the event of a homeowner's or resident's death, serious injury, or extenuating circumstances, an estate sale may ONLY take place with Board approval and shall last for one weekend only.

Noise and Nuisances
These town houses have common walls and excessive noise can be extremely annoying. Please be considerate of your neighbors and keep the noise and music level low enough so that it cannot be heard from outside your town house. Music coming from vehicles should be at a low level when inside the complex, so remember to turn down your stereo when you enter the Park. City ordinance prohibits excessive noise after 10:00 pm. All policies regarding noise and nuisance are found in Policy # 23: Noise and Nuisances.

Resident Appeals to the Board
All residents and owners are encouraged to present appeals to the Board of Directors if they feel they have been dealt with unfairly. Please present your appeal in writing to the community manager by the Wednesday before the scheduled Board meeting so the Board of Directors will have a chance to read and think about your appeal before the actual meeting. Board meetings are the 3rd Tuesday of each month and are open to all residents and owners.